How to Get Your Customer Service Employees to Care About the CustomerOlive HuangMatthew CainHelen Poitevin
Recommended resources for Gartner clients*: How to Get Your Customer Service Employees to Care About the Customer *Note that some documents may not be available to all Gartner clients.
C. 雇主应关心自己的员工所想,帮助解决他们的问题。 相关知识点: 试题来源: 解析 A 最佳答案A. 本句是个复合句,主语是The first thing ;the company’s vision.意为公司的愿景。to find out how to make his employees care about the company’s vision.不定式短语作表语。反馈 收藏 ...
Managers often ask us how to get feedback from employees. Understanding the best way to get feedback from employees is the first step to creating a culture of Radical Candor.
Many employees can now do their work from home using modern technology. However, this change may only benefit workers, not the employers. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience. Write at lea...
You could consider setting up monthly meetings with each of your employees on a one-to-one basis to stay up to date with their progress. Instead of focusing entirely on the tasks that have been set, take some time to get to know them on a more personal level – ask about career ambiti...
If there’s one lesson that employees and employers have learned over the last year, it’s to never take health for granted. One factor that continuously contributes to individuals' daily health and wellness is indoor air quality (IAQ). Whether at work o
Healthcare workers have faced unprecedented stress and strain over the past year, and their wellbeing is at stake as the pandemic continues. Steve Mason, VP of Sales, Thrive explains how you can show your employees of NHS Trusts, private health, care homes and care in the community that ...
Many employers offer their employees a401(k) plan, which provides atax-advantagedway to save for retirement. TheInternal Revenue Service (IRS)allows you to contribute up to a set maximum, which changes from year to year. In 2025, the most you can contribute is $23,500, unless you're 50...
Customer churn occurs when a business does not value their customers. This is a common problem among businesses that have employees. The owner may do everything in their power to ensure customer satisfaction, but their employees may not feel the same way. ...