Many customer service skills can be learned and refined with practice. Here are 10 tips to provide top customer support and gain loyal customers.
Whether you're frontline, managing a team, or focusing on company-wide improvement, these customer service tips ensure you stay competitive.
capacity, communication preference, etc.You don’t want to send the same email to a loyal supporter that you would a brand new donor. That would come across as impersonal and would be less likely to inspire the recipient to give.
Test anxiety is incredibly cyclical in nature.As we've established, it basically boils down to excessive worry over doing well on a test. Being anxious also makes it very hard to do well on any test. The effect of that whole unfortunate fiasco is to make you less confident about your cha...
In a stressful and go-go-go world, it can be a challenge to find true inner peace. We overbook ourselves, drink coffee in excess and are unable to keep our “cool” if something goes wayward. However, over the past ten years, I have been a fitness trainer for professional women and ...
Dissatisfaction: If you find yourself contemplating even after making a decision, it might be a symptom of analysis paralysis. Impulsivity: Many essential business decisions require urgency and alertness. However, procrastination and brain fog make it difficult to make these decisions on time. This is...
A mindset shift from “mistakes are bad” to “mistakes are lessons” can help ISFJs learn and grow from their experiences and find the value in them rather than fixating on the shame and getting stuck. If you find it difficult to move past a mistake, here are a few things th...
As fresh food stores leave a neighborhood, residents find it harder to eat well and stay healthy. Food deserts are linked with lower local health outcomes, and they may be a driving force in the health disparities between lower-income and affluent people in the US. Until recently, the issue...
My biggest wake-up call as aperfectionistwas when I realized my expectations were hurting other people. As a spouse, I was becoming overly critical and increasingly unsatisfied with all of my partner’s attempts to help me find happiness. As a boss, I was alienating my employees and causing...
43% of consumers find long wait times frustrating. 3 in 5 people have hung up on an agent at least once out of frustration. Customers will wait 2 minutes for a call with an agent. Modern consumers are also unafraid to tell the world what they think. ...