Many customer service skills can be learned and refined with practice. Here are 10 tips to provide top customer support and gain loyal customers.
How do I find a YouTube influencer? How do I reach out to a YouTube influencer? A Match Made in Marketing YouTube influencers can be a key part of a successful marketing strategy. Not only can they help promote your brand, but they can increase your audience reach on one of the bi...
This article considers the contribution participatory process evaluation can make to impact assessment, using a case study of a study carried out to evaluate how a Kenyan nutrition education program had brought about change in the nutritional status of children and in their and their parents' ...
Unfortunately, the survival mind, which I callThe Drunk Monkey, is threatened by people who don’t behave the way that you deem appropriate. For the survival part of your mind, different equals dangerous. The natural instinct is to resist people who or even get angry when people don’t beh...
Choosing the appropriate field is an important step to establish a successful career. Learn about career fields and how to find out if your field...
There's no guarantee when, or even if, you'll make discoveries; no way of predicting whether what you find is what you went looking for. By definition, you can't reason your way to anything really new, so you must journey into the unknown. ...
As fresh food stores leave a neighborhood, residents find it harder to eat well and stay healthy. Food deserts are linked with lower local health outcomes, and they may be a driving force in the health disparities between lower-income and affluent people in the US. Until recently, the issue...
If you do have quantifiable outcomes, the next question is to make sure your initiatives, activities and projects directly align with your outcomes. Many people have a “Strategic” or “Business” plan with a separate “KPI scorecard” or another outside document. While this is fine and manag...
First, find out if customers find your posts useful. If you have good relationships with a handful of customers, you can simply call or email them to ask. If not, anonline surveyis a great option to get your readers’ opinions. You can use what you learn towrite your posts in the fu...
The “best” therapist is someone you feel at ease enough with to really open up. Research shows that the best outcomes in therapy are all about the interpersonal fit between you and your therapist. Find someone who you would be happy to sit in a small boat in a storm with. ...