For new staff members, this may include a welcome email or package which details what they are eligible to access as part of their wellness program. Encourage them to sign up for whatever the benefits are, whether that is signing up for the free (or discounted) gym membership, or downloadin...
A quick video call at the beginning of the day or an online video that can be watched at leisure is often all it takes. Above all, don’t forget to celebrate agents who do well and encourage peer mentoring so everyone is inspired to succeed. Give gamification a modern twist and make te...
What motivates each of your staff members is going to be as unique as they are. At the same time, there are common threads you can use to improve engagement.
Through professional development activities, we want to encourage collective efficacy within a staff. Giving teachers time to reflect, process, and collaborate throughout a professional development session is another way to integrate interactive professional development. Either in partners, small groups, tea...
It’s important for managers to let employees carve out their creative time and to take the lead in reminding their teams that work doesn’t always have to be serious. Set a goal as a team to put aside time for professional development, encourage employees to join or start a book club ...
24. Encourage Staff to Dress Smartly Even though customers rarely come face to face with call centre staff, it is important for them to act and look professional at all times. All our staff must dress smartly. Putting on smart clothes for work puts you in a professional mindset, which can...
Employees crave feedback, and it influences their level of engagement. Start by scheduling check-ins for each employee with their manager, then encourage middle management to establish regular review sessions with their team as an ongoing initiative to improve employee engagement. While it may be ...
Organizations must create benefits packages and company cultures that support and encourage employee well-being to not only stay competitive with other employers but also give their team members the tools to succeed. When your staffers are physically and mentally healthy, they have more energy to ...
Encourage and offer professional development. According to research by Ceridian,91 percent of top performersbelieve working for an employer that provides development opportunities was very important to them. To retain your best staff members, you have to encourage and offer professional growth programs....
competence – in other words when they feel more in control. You can encourage this by offeringwork-from-homeopportunities on certain days or by giving them more control over matters in their field of expertise. To put it simply:don’t micromanage, and trust them to take charge of their ...