In this lesson, you can learn how to give and respond to feedback in a professional environment. 在本课程中,你将要学习如何在职场环境中给出和回复反馈。 You'll see different ways to give positive or negative feedback, and how to give negative feedback in a more direct or indirect way. 你...
There are different ways to gather customer feedback. Describe the method you used and the details of your sample. If you createdcustomer satisfaction surveys, specify how they were delivered to customers: via email, in-app, phone, or in person. Furthe...
【2】→时刻准备冒险(prepared to take risks); ◆2-4-3:乐意提问(a willingness to ask questions); ◆2-4-4:乐意思考如何学习(a willingness to think about how to learn); ◆2-4-5:乐意接受纠正(a willingness to accept correction); 【1】→学生期待获得反馈(keen to get feedback); 【2】→教...
Effective feedback is like a GPS for your employees. It helps them understand where they are, where they need to go, and how to get there. When employees receive clear, actionable feedback, they can focus their efforts on the areas that truly matter. Research backs this up. Astudy by G...
1) Describe the situation in a short and concise way, be specific and try to mention the details of the interactions. 以简明扼要的方式描述情况,要具体,并尽量提及互动的细节。 2) Describe the action of the mentee, be as objective as you can, and leave room for misinterpretation by saying “...
Providing feedback about a single article at a time helps us to link similar feedback together. If you’re experiencing an issue, try to describe the steps you took that caused that issue to occur. It’s great to know if the problem is intermittent or happens every time, so our product...
Briefly describe how the data was collected (did the company send out a one-time survey to a select group of customers?), and mention that the company is planning to conduct additional surveys. State the company's goals for doing the feedback survey. For example, the James Walker Company ...
Getting any voluntary negative or positive feedback from your customers is more than welcome. However, you can and should do whatever it takes to ensure that the feedback you get is actionable. Use this template Ask specific questions When asking customers to describe their overall experience wi...
Which of the following words would you use to describe our product? (Multiple choice) How satisfied are you with the product? (Likert scale or rating scale) What difficulty did you face while using the product? Please specify. (Free-text) ...
O— Observation(Describe what was said or done.) R— Result(What is the consequence that is most meaningful — to you and to them.) E— nExt stEps(Discuss the best way to move forward.) Don’t Get Mad Get Curious If you’re on the receiving end of someone else’s feedback, and ...