How can I give myself permission to delete a ticket in Jira ?Answer Watch Like Be the first to like this Share 21289 views 3 answers 2 votes Joe Pitt Community Champion February 1, 2023 Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting...
Can you explain what you are trying to delete? A project, a ticket, a user .. ..? Are you a site admin of the jira instance? Reply Suggest an answer Log in or Sign up to answer Still have a question? Get fast answers from people who know. Sign up for free Log in Was this he...
Learn how to add an attachment to a Jira Service Management Cloud ticket using the REST APIs, enhancing your cloud-based service management.
Add a new column, change the name of column, delete a column, or a move a column as necessary. Learn more Step 4 - Create a work item Work itemsare the building blocks of your Jira project. A work item can represent a story, epic, bug, feature to be built, or any other task i...
The same applies for adding a rule that will notify agents or customers. Just add the appropriate SLA metric in the"When this happens..."condition plusBreachedas the event, and select the appropriate action the"Then do this..."condition, for e...
Nearly every query on your Elasticsearch node is a simple HTTP request to a particular URL. Learn how to delete data from Elasticsearch using a REST API.
What’s the physical ticket office like? Physical artifacts (tickets, maps, etc.) The team from Sutherland Labs also takes the opportunity to speak to people, including staff and customers, to get different perspectives. For example, if you’re designing a train booking app, how do people wi...
If your tasks live in a bunch of different places, likeSlack,sticky notes, oryour inbox, useZapierto connect all of your apps so you can automatically consolidate everything into one place. For example, you can automatically create tasksfrom emails or Slack messagesorfrom form or ticket submis...
Webhooks then pulls together help docs or blog posts that might be relevant to that search query A ChatGPT assistant then reviews the entire history related to that search, including ticket messages, customer interactions, and troubleshooting notes Finally, the ChatGPT assistant responds in the Slac...
Use tags in HelpDesk to organize and categorize tickets efficiently. Improve searchability and streamline your support ticket management process.