Open the ticket in JIRA Click on the last tab on the top, which identified the state of the ticket and choose Resolve Issue. In the pop-up window that appears, set the "Fix Version" number to the DMS build in which this will be released and add a comment mentioning or linking to th...
The most assertive approach would be to delegate the task of listing which fields are used by each Project to the Project Admins or "Business Owners", but the below procedures may help them or the Jira Admin have a good head-start on which fields are actu...
At the end of the day, they way you categorise your epics and stories is up to you, but I’d be really keen to hear how you decide to resolve this small task issue, so please keep us updated! Cheers Tenille Hoppo | Easy Agile ...
Address any issues with synchronisation between Jira and Jira Align before moving a team between programs - if a Jira Epic or Story is failing to sync to Jira Align before the move this may cause complications that are difficult to resolve during or after the moveThere...
What screen is this under? I did see a jira resolve screen in our instance but only had a few fields that does not correspond to this pop up when closing our tickets. Im looking to remove and edit some fields to show up on this screen....
Your business can use AI withJira Service Management(JSM) to improve customer service. Here are a fewAI productivityboosts you can use with JSM: Automated ticket routing:AI algorithms can analyze incoming support tickets and automatically assign them to the appropriate team or service agent based ...
Escalations are a tool to help you resolve issues quickly. If you've made your way through the first 3 steps, you're ready to escalate. If you need more than 3-5 days to gather critical information, that’s ok, but try not to let the alignment period drag on. ...
GitKraken Desktop honors global Git hooks setting in your .gitconfig file. These hooks are applied to all repositories that you have cloned. To set this up, you can add the following to your .gitconfig file: [core] hooksPath = /path/to/your/hooks...
For customer support, voice enables real-time, hands-free communication, allowing users to resolve issues or get answers without delays. Voice simplifies and makes each step from discovery to post-purchase user-friendly and sweat-free. Implication on client journey mapping: Voice-first access ...
If, in the example above, the work item that you estimated at 10 story points was an epic (instead of a story-level work item), the auto-scheduler would assign it one sprint instead of three. To resolve this, we recommend that you only estimate work items at the story lev...