In short, capability building is when a manager takes steps to further develop the knowledge and skill base of their team members. There are a variety of ways to do this with some being more popular than others (more on this below). Ultimately, your use will vary based on: the employee,...
Now, trust, if we're going to rebuild it, we have to understand its component parts. The component parts of trust are super well understood. There's three things about trust. If you sense that I am being authentic, you are much more likely to trust me. If you sense that I have rea...
Developing Enterprise Change Management (ECM) capability requires structure and intent. Applying change management on many individual projects or initiatives won’t accomplish your goal—an important mindset shift must occur. Join Tim Creasey, Prosci’s Chief Innovation Officer, for an interactive ...
When it comes to the data, it is culture first and capability second. In myprevious post, I talked about how executives can create a data-driven culture in their enterprises. In this post, I am going to dive a little deeper to share my learnings for the leaders who are charged with ...
Microsoft offers thePartner Sales Acceleration Program (PSAP), a collection of on-demand trainings and assets to help support you in any stage of the sales cycle. These assets are available at any time and help guide you toward building sales capability and standing out within a...
1. Using Capability Maps & Heatmaps to Communicate Change This style is the most basic and uses a metric like Retain-Redesign-Refresh-Retire or Tolerate-Invest-Migrate-Eliminate to allow you to color or ‘heatmap’ yourbusiness capability mapsor technology landscapes to show WHAT is changing....
Microsoft offers thePartner Sales Acceleration Program (PSAP), a collection of on-demand trainings and assets to help support you in any stage of the sales cycle. These assets are available at any time and help guide you toward building sales capability and standing out within a...
Another guideline for improving the capability of leaders is to create and accomplish your work as members of teams. Teams provide an opportunity for much greater integration and coordination. The benefits are often very obvious among people who do the core work of the organization. However, they...
Now faced with crisis, leaders needed to push that capability further to access more immediate employee sentiment in addition to the foundational longitudinal data. In essence, leaders needed to build a continuous-listening strategy that would allow them to qui...
Use robust knowledge base software to manage and publish your knowledge base content effectively. Ensure your software possesses these must-have features: Utilize knowledge base softwarethat includes features like a robust search engine, responsive design and multilingual capability. These features help mai...