Beware the Ides of March: How the Pandemic Changed the Way Home-Based Child Care Providers Do BusinessManoukian, EileenZero to Three
reports a similar experience. “This is unprecedented in its effects,” he says of the pandemic. “From staffing, to money, to psychology. You would learn something about the virus, and then two days later it’s updated and changed. These dangerous unknowns required management to be on full...
The Covid-19 pandemic has changed many of our perceptions of value: cleaners and delivery workers are more important than managers; meetings are dangerous; travel is a risk we try to avoid. And digital infrastructure has been part of this. To read the full article, pleaseclick here....
COVID-19 has changed the life for every humanbeing in the world, no matter where you are on the earth. The pandemic started two to three monthsearlier in China, and by June, 2020, most people in China have returned to workor school, thanks to the Chinese government’s effective control...
have changed for good. Curbside pickup, e-commerce, and digital customer experiences are here to stay. It’s unlikely, however, that customer loyalty for small businesses can stay at the high level it reached during the pandemic. That leaves the question: How has customer loyalty changed?
When the pandemic hit and Kenyans started wearing masks, the grooming routines and the beauty behaviours changed and so did the businesses. Ivy Bochaberi, a law graduate, had just been in the make-up business for two years. She had clients ranging from walk-ins who came to her small stal...
Cropwell Pharmacy is a family owned business which was started in August of 1985. Our primary focus is and has always been personal customer service. When a customer walks through our doors, we treat them like family, knowing most of them by name. Unfortunately, due to the pandemic, some ...
The pandemic’s impact on the transport sector had to be dealt with quickly and efficiently as the global economy – as well as the transportation of medicine, medical equipment, and basic necessities – hinged on it. Shipping carriers took important measures to navigate the pandemic’...
How have brands themselves changed in the post-pandemic world? And what can you do to become nimble enough to respond to similar challenges in the future? We’ve got a lot to unpack today in this post. I’ll cover: Why your supply chain isn’t just an operational edge, but a marketin...
Sean Brown: Peter, in your article you describe the capital markets going through four acts during the first year of the pandemic. Can you walk us through that? Peter Stumpner: If you go back to 2019, the markets went up significantly and that momentum continued into 2...