Skype isn’t used that much anymore. Although many corporate clients such as GE and Accenture still sign up forSkype for Businessand stand by the new software, ordinary users have found replacements. For example, Apple fans go to FaceTime, gamers use Discord or Twitch, and over 1.5 billion ...
It does seem likely that in the future many firms will adopt a hybrid or flexible working model. Accenture’s study showed that most people – 83% – would prefer this system. And, says McInnes, “There’s lots of studies out there saying that betwe...
Writing is one area marketers long thought AI wouldn’t touch. But a firm that got its start creating recaps of baseball games has taken on the challenge. Using natural language generation,Narrative Science’s Quill platform is helping clients like Deloitte, Mastercard, and the U.S. government ...
Data is key to measuring the success of your customer loyalty program. Look at incremental sales. This measures how many sales happened because a coupon went out and measures that against what base behavior would have been without that coupon. Another key metric is customer lifetime value. A ...
provide the foundation for the new products, services, and revenue models that will emerge over the coming decades. Accenture is already helping many utility clients prepare for the challenges ahead. Get in touch to find out how the Metaverse Continuum can help you on your energy transition ...
Services Salesforce Company Clients Insights AI DevelopmentHow Many Companies Use Salesforce? Total Customer Number in 2024November 13, 2024 18 min News Salesforce Salesforce has become the #1 customer relationship management (CRM) platform and the world’s #4 employer on the Fortune 100 list...
Given this business case, Accenture and SAP have built expertise in the circular economy, helping clients reduce waste in product lifecycles. Drawing on this experience, extensive market research and testing, the companies have published a new report, “The Future of Packaging in the Circular Econom...
Many of the potentially dangerous messages that are designed to spoof legit customer emails are flagged by authentication firms and intercepted in email spam folders. One such firm, ValiMail, which has clients including Yelp and Uber, reported a huge spike in "fraudulent email attempts" over the ...
Choosing a policy from many Medicare plans can be overwhelming and stressful. Having a function where the clients can streamline the plans according to their needs will lead to a positive customer experience. For example, Hella Health has theMedicare Personal Shopperfeature, where clients can choose...
Retailers have realised “‘we now have a certain scale of digital attention that allows us to monetise data in a whole new way”, says Lauren Walker, head of data and analytics at Accenture Song, the consulting group’s marketing business. The world’s largest retailer overall, Walmart, sa...