Genesys: The Levels of Experience Orchestration— What's your vision for the future of customer experience? See how AI can transform your business - and take you to the next level. Zoho: The evolution of internal communication— Internal communication has transformed from basic memos and notice ...
Through its own technology, and that of world-class technology leaders such as Avaya, Genesys, Verint, Twilio, Google, Amazon and Salesforce, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels. The Group works with...
Genesys: The Levels of Experience Orchestration— What's your vision for the future of customer experience? See how AI can transform your business - and take you to the next level. Zoho: The evolution of internal communication— Internal communication has transformed from basic memos and notice ...
The origins of the takeover go back to 2016 when Permira invited H&F to make a minority investment in a call centre technology company called Genesys, which it had bought from Alcatel-Lucent four years earlier. H&F invested $900mn in Genesys at a $3.8bn valuation, more than double Permi...
Genesys: The Levels of Experience Orchestration— What's your vision for the future of customer experience? See how AI can transform your business - and take you to the next level. Zoho: How Google's latest guidelines address fake reviews— Have you ever found money in an old pair of clot...
Protecting your Cloud Applications Data— Backing up Office 365, Google Workspace, Dropbox & Box data is critical to preventing data loss or corruption, complying with laws and avoiding critical downtime in case of a disaster. Sponsor Techmeme ...