Examine the information you have on your consumers; it may contain valuable information.Look for patternsto identify when your consumers are most likely to place an order. You can also examine your performance using the consumer data. Examine the speed at which you reply to requests and distribut...
Every company wants more customers. But even more than that, you want great customers. You want customers who are loyal and spend a lot with you. It’s the old 80-20 rule, where 20% of your customers are likely generating 80% of your revenue. Ideally, you’d like to grow that 20%...
When comparing your client’s website to potential competition, it’s important to look at two of the biggest drivers of traffic: organic and paid search. Below, we look at how to dig into both of these areas to identify your client’s main competition. Identifying organic search competitors...
Did you know that 79% of leads never convert to a sale? Your customers can help with that!4. You can have one of the most sustainable marketing models. Customer advocacy is an evergreen marketing strategy.It means that it will keep bearing fruit for years down the line. That’s way ...
relevant to your campaign. This way, you can quickly and effortlessly identify brand advocates by establishing which individuals are already talking about you—and in a positive light. The tool’s built-in sentiment analysis algorithms further enable you to understand conversations in a more nuanced...
On this episode of Shopify Masters, you’ll learn from two entrepreneurs who built a business where customers help them source raw materials for their products.
Customer service has an impact on both existing customers and potential customers. Did you know that 68% of consumers would react bytelling family and friends about a bad experienceby posting it on a social network? And almost 50% of customers claim they wouldswitch to a new brand after just...
Checklist: How Well Do You Know Your Customers? What was their last purchase? When did you last talk with them? Do you know what they are saying about you? Did they use that special offer you sent? Are you able to identify them every time they are on your site or in store?
AnswerThePublic provides a keyword analysis tool to help you identify popular questions your customer base is asking online. Google Trends uncovers where your target customers are predominantly located. The U.S. Census Bureau provides up-to-date general demographics data. Big Four consulting firms su...
Many customers will be hesitant after trying some products. It seems that they both like this and they like it. It is very difficult to make sure that they really like it. So we need to help customers identify their favorite products as soon as possible. Then how can they be regarded as...