check in guests, check guests out, and keep the front desk area and lobby clean and presentable. As a front desk agent, you may be required to help in other areas of the hotel, such as housekeeping, during busy seasons or if staff is short-handed. You will be responsible for large am...
Hotel Front Desk Agent Job Description Job Duties– Sometimes known as a customer service representative, guest services associate, reservations clerk, or receptionist, a front desk agent is the hospitality industry equivalent of a restaurant host. The main responsibility of a front desk agent is to...
Computerized front desk technology enables the agent to perform check-in duties ranging from room availability and reservations, to inventory, pricing and guest data capture. On checkout, the guest's billing is integrated with phone accounting, in-room entertainment costs and point of sale purchases...
One of the primary duties of a front desk agent is to check-in guests. This involves verifying identification, providing room keys, and explaining hotel amenities. They also handle guest complaints and requests, such as providing extra towels or arranging transportation. In addition to guest intera...
Understanding and adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures Communicating efficiently on room status, room status tracking, all locations, and rates Establishing and implementing expected guest programs and professionally handle guest reque...
Front Desk Service Agent Location No.1 Huaibin Road, Xiaguan District, Nanjing, Jiangsu, 210011, China Category Hotel Front Desk Service Agent Location 198 ShengLi Road, Wuhu, Anhui, 230011, China Category Hotel Front Desk Service Agent 前台接待-Hilton Shanghai Fengxian Location Shanghai,...
- Assisting/Restocking Breakfast during Breakfast hours - Perform other duties and responsibilities as assigned by management. SPECIFIC JOB KNOWLEDGE / SKILLS - Previous experience as a Front Desk Agent preferred - Must have excellent communication and organizational skills - Must have the ability to ...
* 宾客服务代理 - 酒店 guest services agent – hotel * 酒店前台的服务员 hotel front desk clerk * 夜班服务员 night clerk * 预订店员 - 酒店 reservations clerk – hotel * 客房职员 room clerk ## 6525 酒店前台文员主要职责 Main duties 酒店前台文员执行部分或全部下列职责:Hotel front desk clerks per...
Learn how to create a standout hotel front desk receptionist resume with our comprehensive guide. Discover tips, duties, and essential skills to include, increasing your chances of success in the competitive job market.
Front desk attendants often perform several duties, most of which relate directly to guest services. Aside from checking guests in and out, front desk attendants may perform tasks such as arranging transportation for guests, attending to parking services and issues, recommending local attractions and ...