While at Hilton Hotel Downtown as a front desk agent, I’ve learned the ins and outs of hotel reservation systems and client invoicing. On top of that, my customer service level has remained high. I’m also prou
POSITION SUMMARY:Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department. THE...
• Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Guest Service Agent serving Hilton Brands is always working on...
FRONT OFFICE CASHIER DUTIES AND RESPONSIBILITIES: Operates front office posting software. Obtains the house bank and keeps it balanced. Completes cashier pre-shift supply checklist. Completes guest check-in procedures. Clarifies customer’s questions or concerns about the charges on their bills. Maintai...
• Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Front Desk Supervisor serving Hilton Brands is always working...
Of all the front of the house positions in a hotel, this is the most senior. The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge. ...
What are the main front desk duties? The front desk serves is responsible for welcoming visitors, answering questions, and addressing any issues that may arise during their stay. It's essential that they always prioritize guest needs and anticipate their preferences to ensure a pleasant experience....
Hotel Housekeeping Duties:Step into the housekeeping department for “a day in the life” view of what it takes to keep this essential department running at full steam. You’ll learn about each role in the department, as well as the responsibilities, skills and requirements for each role. ...
the hotel such as the lobby, hallways and activity areas like the pool, fitness center and laundry rooms. Hotel housemen may also be asked to clean guest rooms. Since it is one of their most critical duties, housemen should either have good cleaning skills when hired or be willing to ...
Duties and Responsibilities: Perform all of the basic duties like directing phone calls, filing and replying to faxes and answering mail. Step in to take over the duties of a colleague that has not come in to work for the day. Make sure that all files, papers and documents are confidential...