In case it is not available, you can use third-party automation solutions integrated with your ticketing tool to make your work easier. What is the best helpdesk software for 2023? There isn't a one-size-fits-all helpdesk solution that is available for any and every brand, since your ...
100% Open Source Start free trial Trusted worldwide Help Desk – all you need for professional support is here The best Redmine Help Desk is here! Users' feedback was taken into account and the Easy Redmine Help Desk got a few missing features that make it complete a Help Desk tool now...
With Frappe Helpdesk, your support portal becomes an extension of your brand and processes, not just another generic tool. Story of Frappe Helpdesk "As businesses focus more on providing exceptional customer service, having an efficient helpdesk portal has become crucial. While proprietary support too...
Frappe Helpdesk is an 100% open-source Ticket Management tool which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Motivation Managing issues from our customers was a big challenge for us. We ...
An open source Project management tool based on Laravel and Filament supportopen-sourcephplaravelhelpdeskchartjspermissionskanbankanban-boardfilamentlivewiretailwindcssalpinejslaravel-excel-exportlaravel-vitefilament-notificationsfilament-tablesfilament-excel ...
No matter if you need a complex ITIL compliant solution, a powerful service management tool or a customer support configuration: you'll get the setup that suits your needs. Workshop for conceptual design During the design phase, your organization will work closely with our consultant to develop ...
WSDesk is the right tool if you want to offer your customers professional support. The plugin is easy to install, configure and makes the support job much easier. The support of WSDesk is exceptionally fast and competent. Suggestions for further features are quickly recorded and, if they make ...
Businesses today use a variety of cloud-based services, and with every new tool comes another set of user accounts and passwords to manage. IT teams are under pressure to meet increasing security demands, while employees struggle to juggle countless logins every day. This costs time and increases...
Note that Freshdesk is not suitable for ITSM. The company offers another tool for that called Fresh Service. (Source) Freshdesk at a glance: Automation and skill-based assignment in paid plans Team dashboards enable you to monitor important metrics ...
Using data generator algorithms, their tool simulates firewall and access server attacks, including denial of service (DoS), probing, and SQL injection. The generator consists of two components: one that builds attack signatures and another that integrates the interface and the generator engine. A...