Now, while there are many great paid options for helpdesk solutions out there, open source systems are a great alternative. Why? Not only are these tools free to use, but also offer an impressive array of features that provide a simple way to boost your customer service game. Interested?
Frappe Helpdesk is an 100% open-source Ticket Management tool which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Motivation Managing issues from our customers was a big challenge for us. We ...
Off-the-shelf solutions often lack adaptability. Frappe Helpdesk, being open-source, empowers you to take control. You can easily add custom fields to capture specific data in your customer and agent portal. Additionally, configure custom actions with scripts to replicate your unique support workflo...
Open-source helpdesk software: This is one of the popular helpdesk software types as some of these apps are offered for free. Benefits of open-source helpdesk software An open-source help desk allows developers to access its source code, as opposed to proprietary software. So, an open-source...
Open-source helpdesk: as the name suggests, open-source helpdesk solutions are generally available free of cost, but you’ll need a dedicated team of professionals to build and maintain it. Enterprise helpdesk: enterprise helpdesk software comes as a whole package, with advanced capabilities availa...
Modern, Streamlined, Free and Open Source Customer Service Software javascriptpythonzendesktypescripthelpdeskfossissue-trackerticketingcustomer-supportfrappehelpscoutvue3 UpdatedApr 28, 2025 Vue A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. ...
Helpdesk Software reviews - this reviews lots of free and commercial help desk software soluton, both SaaS (on-demand) and on-premise
● Detailed reporting of tickets with status i.e. open, resolved, pending etc. ● Email notification to the requester and agent on each transaction. ● Supports Internet Explorer, Edge and Chrome browsers. ● Free dedicated and timely support. ...
Free Znuny Repository Get convenient access to more add-ons via the package manager. Free Ticket checklist Whenever you perform the same tasks multiple times, this feature addon supports you. Create individual checklists for repetitive jobs and assign them to tickets. ...
Start your free trialDemo Your fast and knowledgeable helpdesk The Kind of Support You Want to Experience Problem? Solved! Zammad helps your team to find the right answers. After all, great customer service makes all the difference: two thirds of all customers have changed providers because of ...