Jira Service Management is gebouwd en uitgebreid vanuit Jira, de motor voor agile werkmethoden voor duizenden klanten, en stelt organisaties in staat om nieuwe, moderne werkwijzen toe te passen die passen bij hun behoeften en hoge waarde aan het bedrijf leveren. Aan de slag binnen een paar...
"Jira Service Management ist für uns die ideale ITSM-Lösung, weil es unsere Technik- und Ops-Teams auf einer Plattform vereint und uns leistungsstarke Asset-Management- und Integrationsfunktionen an die Hand gibt. Durch die Bereitstellung von Jira Service Management in der Atlassian Cloud kön...
Hello, I am looking to move my company helpdesk to Jira but we have 4 years of tickets and helpdesk articles in our current system. Is there are way I can import everything from Freshdesk into Jira Service Management directly? I can export to xml (and JSON I think) can these files b...
Here, HelpDesk emerges a clear winner, offering the option to process only certain email folders, and forwarding (un)successfully processed emails to specific folders, a feature absent in Jira. This can potentiallystreamline your email management, though the impact might be marginal for some business...
Key highlights of the appEmpower your team and delight your customers with a seamless integration between Microsoft Teams and Jira Service Management Automation of service management workflows Auto-create, auto-remind, and auto-sync workflow eliminate manual work for agents. Empower agents to work mo...
ServiceNowis an IT service management (ITSM) tool that helps businesses track tickets and create solutions that solve customer pain points and meet company goals. It’s one of the best help desk software options with a cloud-based helpdesk, so you don’t have to worry about maintaining servers...
a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom fields, custom ticket status, custom priorities, a client management and billing system with credit card and paypal checkout are just a few features of...
deep integrationswith CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay and Amazon marketplaces and stores, etc) and bug-tracking/project management tools (Jira, YouTrack, Redmine, Basecamp, etc) ...
6. Jira Service Desk Unlike SolarWinds, Jira Service Desk is a helpdesk ticketing system suitable for both ITSM and customer service. Since it has been built on the same platform, this solution connects seamlessly with the company’s popular project management system—Jira Software. ...
Our IT helpdesk has been working with Zammad for a long time. Now, Zammad is also helping other organizational units of the administration to advance the digitization of internal processes and, for example, to digitally process and document requests/orders to janitors, building management, personnel...