7. Free IT Support Courses (Alison) 8. IT Support: Fundamentals by Microsoft (edX) 9. IT Help Desk Training for IT Professionals by Computer Cavalry (Udemy) 10. Desktop Support Level 1 & 2 in real life – Troubleshooting (Udemy)
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An introductory course about being a technician in the help desk industry. 评分:4.3,满分 5 分4.3(98 个评分) 447 个学生 创建者The Art Of Service 上次更新时间:3/2023 英语 英语[自动] 当前价格US$9.99 原价US$39.99 折扣75% 折扣 此优惠价格仅剩3 天!
Who offers customer service training for help-desk professionals? Where can I find a half-day interactive workshop to improve my help-desk team’s soft skills? My help-desk team’s technical skills are great, but some need help with the words they use with our customers. Where can I find...
This is a practical Help Desk Training course. All lessons are using a real ticketing system with real tickets. If you are new to Tech Support this course is perfect for you. It's super easy to follow and understand. First video is a bit longer in order to carefully introduce you to...
Fortunately, there's training that can teach your team how to use a help desk to optimize their workflow. These courses, paid or free, can consist of various exercises that help reps become familiar with fundamental help desk features and common customer interactions. When a course is complete...
These are some of the best online schools that offer great courses and can really help you to learn and use those skills in a job. Hello! Welcome to Help Desk Lite. We hope to be the starting point for programmers looking for valuable information on a variety of topics within the world...
Our help desk customer service training includes access to the Telephone Doctor® Customer Service Training library of courses. These courses teach your IT staff customer service strategies and phone skills through situation-based learning. The result is better trained staff, enhanced overall customer ...
UniPress Software, Inc., a provider of web-based service desk automation software, announced a partnership with U.S.-based DEMA Education to offer industry certified help desk training and education programs. Designed for service and support professionals, including help desk managers, agents, ...
Grab our interactive handbook with easy-to-follow steps and learn help desk management from the ground up. Visit Handbook › Learning Space Gain fresh knowledge about online communication. Grow with courses, guides, and templates. Visit Learning Space › ...