If you raise a Helpdesk ticket about an Excel problem you will be asked to repost in the forum. How To Contact Our Helpdesk If you are having a technical issue with our site, please send an email to helpdesk@myonlinetraininghub.com
If you can't find exactly the type of training you are looking for, let us know. All of our training is bespoke and focused on what you need. Who is training for? Get your entire teamup to speed Whether you are switching from your current help desk to Deskpro or you have new team ...
Who offers customer service training for help-desk professionals? Where can I find a half-day interactive workshop to improve my help-desk team’s soft skills? My help-desk team’s technical skills are great, but some need help with the words they use with our customers. Where can I find...
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Help desk technicians assist individuals with day-to-day computer use, including installation, maintenance and troubleshooting of software, hardware, networking, and other aspects of personal computing. As the first-tier level of support, help desk techs answer telephone calls and electronic messages fr...
Autodesk University (AU) Online Resources Online Classes: Search for classes presented at previous Autodesk University sessions. Recorded videos, data sets, slide decks, and hand-outs are available for many classes. Autodesk Design Academy Watch & Learn: The Autodesk Revit LT resources of the ...
Help Desk ForAllTopGun Products And Services When submitting tickets,PLEASE,specify theEXACTservice or product you are inquiring about. Please allow 24 hours before resubmitting. Include your phone number and best time to contact you for FASTER support . ...
Complete the form to download our guide "Simplifying IT Support: A Virtual Help Desk with Online Training." Explore how to simplify IT support, promote self-paced learning, and provide engaging, video-based professional development in three key ways. Complete and submit this form to download the...
Annual ACM SIGUCCS user services conferenceMartin, " Training Help Desk Students: The Never Ending Task, " User Services Conference, Proceeding of the 27th Annual ACM SIGUCCS Conference on User Services: Mile High Expectations, pp. 153-159 (1999)....
Training your employees Implementing new features Common help desk challenges and solutions Let’s look at some common customer service challenges and how you can solve them with an effective help desk solution: Common challengesHow to solve them ...