How to conduct a Gemba walk:Here we will discuss the steps that a manager must go through to complete a Gemba walk. Having structure is important during this activity otherwise you could just end up chatting with employees rather than finding problems. ...
Gemba walk denotes the action of going to see the process, understand the work, ask questions, and learn. It is also one fundamental part of the Lean management philosophy. 现场观察表示去观察流程的行为,理解工作,提出问题,并且进行学习。这也是精益管理理念的一个基础部分。 The concept and developmen...
Good communication is vital. This helps avoid a scenario where employees believe that management is using Gemba Walks to interfere or criticize. Gemba Walk checklist questions While managers need to be good listeners and ask questions as issues arise, it can also be a good idea to prepare some ...
Gemba walk members spend a half-day moving downstream through the areas identified weeks prior, taking notes, photographs, and video to document what they see. Crucially, they also keep notes on open-ended questions they ask front-line employees about the nature of their standard work and any ...
What value do the charts have for the employees? Do our customers ever look at the charts? Do our suppliers? Do you think the charts have an effect on the overall quality of the parts being produced? Questions associated with sustaining the implementation of a lean practice ...
After this we immediately begin our walk, observing and asking questions focusing on the process. Later, I always circle back to deeper questions of purpose, objectives, and problems. Observing for process and people dimensions means seeking to understand thegemba(whether the specificgembabeing ...
Gemba walk is not an excuse to spy on employees sleeping on the job, although that is a no-no. A leader on a Gemba walk would ask themselves why are people sleeping on the job, are they overworked, or have they no assignments? Respecting the people working with or for you is just ...
Interacting with Employees Conducting Gemba walksforces you to get out and spend some time with the front-line employees. These employees are a great resource for helpful information on how to make improvements, what is going right, and even their overall morale. While you can (and should) cer...
Make sure that you always give the employees feedback on their input. Also when it turns out that the idea is not pursued, explain them why.Gemba walk checklist (line management)Get started with Gemba Walks and use this checklist as a practical tool to go through the steps and take notes...
We customized the Gemba Walk to fit our context, initially starting with a set of ten questions during daily stand-ups, which was later refined to three core questions to foster more focused and meaningful interactions: "How are you today?" ('kaise hain aap') ...