Industry authorities and customers recognize Freshservice for its superior combination of built-in AI, usability, scalability, and value. Take a fresh approach to IT services See what refreshingly easy ITSM can do for your business. Try it free Book a demo...
FRESHSERVICE REVIEWS The experts agree Industry authorities and customers recognize Freshservice for its superior combination of built-in AI, usability, scalability, and value. Take a fresh approach to IT services See what refreshingly easy ITSM can do for your business. Try it free Book a demo ...
提供IT服务管理软件,使你的服务台得到涡轮增压。它具有IT自助服务门户、元数据架构、ITSM仪表盘和报告、ITIL流程、服务目录、移动ITSM等。它提供可合并的应用程序(mApp)解决方案,使您的合作伙伴和客户能够快速、轻松地将新功能合并到平台上。 Agiloft 4 (4455点评) ...
Company's first ITSM platform! Rating: 6 out of 10 October 1, 2024 IncentivizedVetted ReviewVerified User Initially, as an ITSM platform for support intake, we had no platform at all and needed one. After rolling it out for intake we created and used the service catalog and are st... ...
“如果另一个组织对他们当前的ITSM工具感到沮丧,并且想要呼吸新鲜空气,那么Freshservice将在那里等待。” M&C Saatchi项目经理Adam Le Feuvre 行业:广告 使用:IT,人力资源 设施自助服务使用:300% “通过Freshservice,我们在服务台上看到了无限的进步。 作为一家循证业务,Freshservice通过让我们跟踪数据来帮助我们做出明智的...
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. Read more Learn from top reviewers Streamlining IT Support with Automation & Asset Management ...
Problem management is a core process of Information Technology Infrastructure Library (ITIL), the most commonly used ITSM framework. According to the ITIL glossary, problem management is “the process responsible for managing the lifecycle of all problems” so IT organizations can “proactively prevent...
可以!虽然许多客户使用 Jira Service Management 完全取代了他们的 ITSM 工具,但我们也看到许多客户实施 Jira Service Management 是因为,他们觉得当前的解决方案不足以满足 ITSM 实践的要求,例如事件管理或资产管理。 例如,如果您是 Freshservice 的客户,您可能希望保留 Freshservice 来执行一些标准的 IT 服务工作流,但...
UNIFIED YET AUTONOMOUS Automate employee services beyond IT Bring the efficiency of ITSM to all your business functions. Automated workflows free up teams to focus on priorities, while data segmentation protects employee and business privacy.
ITSM + ITOM + Project Management for large organizations $99 /agent/month, billed annually Everything in Growth and... Problem Management Change Management Release Management Project Management Software License Management Contract Management Major Incident Management ...