Freshservice has opened up our eyes to deploying new processes in a new fashion. We’re no longer constrained by our legacy ITSM system. Freshservice automation gives us peace of mind. Fred ChinAVP of IT Infrastructure and End User Services, RingCentral ...
Machine monitoring software Known-error databases Knowledge management (knowledge base) systems These functions can be performed by different solutions or a single problem management solution. Or, ideally, they can be handled by a robust ITSM tool that integrates problem management, incident management,...
Freshservice currently scores 91/100 in the IT Service Management (ITSM) category. This is based on user satisfaction (92/100), press buzz (54/100), and other relevant information on Freshservice gathered from around the web. The score for this software has stayed the same over the past ...
提供IT服务管理软件,使你的服务台得到涡轮增压。它具有IT自助服务门户、元数据架构、ITSM仪表盘和报告、ITIL流程、服务目录、移动ITSM等。它提供可合并的应用程序(mApp)解决方案,使您的合作伙伴和客户能够快速、轻松地将新功能合并到平台上。 Agiloft 4 (4470点评) ...
With FreshService being cloud based, it has made it easier for users and agents to interact with the helpdesk eliminating the requirement for users to VPN into our internal LAN to access ITSM tools. We have also enabled SSO with FreshService making it much easier to access.Review collected by...
许多团队选择 Jira Service Management 而不是其他解决方案,原因在于它是直观的企业级 ITSM 解决方案并且在 Atlassian 平台上提供原生 Jira Software 集成。点击此处可详细了解 Jira Service Management 与其他 ITSM 工具的比较情况。 选择Jira Service Management 实现企业级 ITSM 将您的开发、运营和业务团队聚集在同一...
Freshservice Demo | Best ITSM Software | Right Sized ITSM Solution You can also use Freshservice to automate many common customer support tasks. Included is a hefty self-service portal with a customizable service catalog so users order services or products from you. You can also make knowledge ba...
297Reviews and Ratings IT Service Management (ITSM) Save Get Started for Free Overview Starting at$29per month per agent View Pricing Get Started for Free Pricing View all pricing Starter $29.00 Cloud per month per agent Growth $59.00
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software, SaaS applications, contracts, purchase orders and more.IT Operations ManagementManage your infrastructure with Alert management, Orchestration Center, and more.Project ManagementManage all your IT business and software rollout projects in one place.Managed Service ProviderSupport and manage all you...