Version 3.0 Build 1716 iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact,...
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Innovation in the context of an IT service desk. Opportunities for innovation in your service desk. Possible deterrents of innovation in your service desk. Making sure you have all the right tools for innovation. Who should watch? IT service desk teams looking for ways to improve exis...
Looking for a Free Help Desk Software? Based on our experience, here are our top 12 best help desk ticketing systems. Take a look!
3. Zoho Desk Zoho Deskis a web-based help desk software that helps teams focus on their customers. It allows agents to assign, set up alerts, and track their tickets in a very straightforward way. Moreover, it is very customizable to ensure a nice and unified experience for the customer...
Zoho Desk's free help desk software supports all channels that are critical to startups and small businesses. You can view tickets from email, web forms, and self-service portals, in one unified interface. Learn more Contextual views Understand your customers' needs even before you interact wit...
Simplicity and automation to streamline help desk ticketing and incident management. Key Features Intuitive service request and self-service portal for end-users Automated ticket routing and assignment based on your needs Active Directory and LDAP authentication ...
免费下载 Web Help Desk Free Edition 100% 免费 名字 姓氏 电子商务邮件 国家/地区 选择国家/地区 商务电话 公司 SolarWinds 尊重您的隐私。选择单击下方按钮即表明您同意 SolarWinds 隐私政策。 通过电子邮件发送免费工具的链接 SolarWinds was founded by IT professionals solving complex problems in the simplest...
Zoho Desk's free help desk software supports all channels that are critical to startups andsmall businesses. You can view tickets from email, web forms, and self-service portals, in one unified interface.Learn more Contextual views Understand your customers' needs even before you interact with ...
SLA (service level agreement) management. And much more. Based on your team's needs, I suggest making a list of required features and “nice to have” features. Then, search for help desk software that checks off as many boxes as possible...