Zoho Deskis a web-based help desk software that helps teams focus on their customers. It allows agents to assign, set up alerts, and track their tickets in a very straightforward way. Moreover, it is very customizable to ensure a nice and unified experience for the customer support team. ...
Multichannel support Zoho Desk's free help desk software supports all channels that are critical to startups andsmall businesses. You can view tickets from email, web forms, and self-service portals, in one unified interface.Learn more
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Solve all customer IT requests at a single service desk, enabling prompt, data-driven assistance. Localized management Centralize your support messages to ensure no case is missed. By governing everything from one point, you can prioritize and resolve issues more efficiently, improving the organizatio...
web-based HelpDesk Laptop, mobile, tablet – HelpDesk works on any device. You don’t have to download any apps. Access your tickets directly within your browser. Log in, and start working with tickets – it’s as easy as that. HelpDesk uses advanced privacy and information security solution...
Complete Help Desk Ticketing System Whether you have a few agents in one office or many agents spread across the globe, Brisk Support is the ultimate solution for increasing productivity and making happier customers. ¯ Assign agents to queues based on their specialties. ...
Multichannel support Zoho Desk's free help desk software supports all channels that are critical to startups and small businesses. You can view tickets from email, web forms, and self-service portals, in one unified interface. Learn more Contextual views Understand your customers' needs even befo...
The Trouble Ticket Express is a fully automated web based help desk. Written in Perl it can be easily installed on your website. Both Unix and Windows based servers are supported. Activate feature rich technical support email forms and attain complete control over your customer service operations...
This free ticketing system, web based and centralized, can be up and running in minutes. You don’t have to buy any hardware or do anything to install or maintain the program. If you want to give this free help desk ticketing system a try, sign uphere. Alternatively, if Mojo Help desk...
Innovation in the context of an IT service desk. Opportunities for innovation in your service desk. Possible deterrents of innovation in your service desk. Making sure you have all the right tools for innovation. Who should watch? IT service desk teams looking for ways to improve exis...