This is one of the few studies of the federal public sector to directly link a major federal reform initiative to employee job satisfaction.The University of Alabama.Bullard, James A., Sr.The University of Alabama.
The Environmental Protection Agency (EPA) ranked No. 18 in terms of mid-size agency employee satisfaction, with its score dropping almost 1 point. The satisfaction of employees at some of the regional and sub-offices remained mixed, with some dropping dramatically and others increasing as much as...
Under his leadership, his office made great strides improving IT support services, earning more than 90% satisfaction among agency users on FERC quality surveys. Martha Dorris Founder, Dorris Consulting International CX champion. Dorris has been working on customer experience issues in and out of ...
Although there is substantial research assessing the relationship between managements' leadership style and the level of job satisfaction and employee empowerment experienced by workers, no such study has been conducted using subjects from an Internal Revenue Service (IRS) call center. Limited research ...
"The impact of this line of effort is real. I am very proud that, for the second consecutive year, our Department has shown significant improvement in itsemployeewell-being and satisfaction," the secretary said. In a key post-pandemic development, telework is proving to be as popular with ...
"I received calls from every potential agency that I sent my resume to. I was offered a fantastic position with the Treasury Department and with the Department of Homeland Security and feel that it was due in no small part to the great resume that my assigned editor put together for me!"...
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Federal government leaders urgently need to redouble their focus on employee engagement. Why? Because employees who are not engaged risk leaving their agency. Gallup research indicates that nearly half of government employees have been either looking for or actively seeking a new job since 2021. ...
Police Academy Instructor and Operations Officer (Former Employee) - Canberra ACT - 13 November 2018 Not able to go into details but working for this agency was outstanding. Wish I was still doing the role. Great group of people with a passion for the work and all things related to it. ...
Evaluating policies from a federal employee viewpoint is crucial to ensuring that they align with the realities faced by federal government employees. As the federal bureaucracy faces pressures related to workforce needs, these reviews will guide strategic decisions that affect employee satisfaction and ...