With Thursday’s order, the FCC is seeking to close the enforcement gap for robotexts. The FCC also announced it is seeking comment on additional proposals to crack down on robotexts, including clarifying that Do-Not-Call Registry protections apply to text and clarifying that one-time consent ...
Including texts in DND:There is a proposal that seeks to clarify that protections under the Do-Not-Call Registry (No marketing messages to registered numbers) apply to text messaging. The release added that the FCC is also seeking to close the lead generator loophole, explaining that it allows...
While legislative changes are being made for consumer protection, the FCC recommends Americans add their phone numbers to the National Do Not Call Registry by visiting www.donotcall.gov or calling 1-888-382-1222 from the phone number being registered. They estimate this step will reduce telemarke...
” which would permit the radio subscription service provider to call the purchaser even if that purchaser is registered on the National Do-Not-Call Registry; (2) clarify that Sirius XM “would have known how to request clarification on this issue and is not entitled to any safe harbor based...
that complaints were filed using an 800-number and the FCC had to compile them into PDFs to pass to carriers at specific intervals. Carriers had to log into a system to get their PDF and consumers had to call to check the status of their complaint. There were constraints at every interac...
the FCC created theDo Not Call Registry, which “is nationwide in scope, applies to all telemarketers (with the exception of certain nonprofit organizations), and covers both interstate and intrastate telemarketing calls.” But now, more than a decade and many technological innovations later, the...
Unwantedphone calls, many of which are scams, remain a top consumer complaint even 12 years after Congress passed a law setting up the Do Not Call registry. The problem has gotten so bad nationwide that the FTC has offered cash prizes for technical solutions. ...
The FCC’s 75 agents and nearly 1300 “light agents” are also seeing the benefits. “Initially a small percentage of the FCC was on board, however now the majority of the agency is seeing the benefit,” Laun said. “There is now agency-wide buzz and additional inquiries from other Burea...
“Zendesk Support is an actual alternative to legacy products, differentiated by its ability to get up and running quickly, drastically reducing implementation costs and timelines,” Laun said. “Zendesk Support lives up to its promise. It’s that simple. It does what we need it to do today ...
“Zendesk Support is an actual alternative to legacy products, differentiated by its ability to get up and running quickly, drastically reducing implementation costs and timelines,” Laun said. “Zendesk Support lives up to its promise. It’s that simple. It does what we need it to do today ...