2. Does my complaint have to be in writing? The Commission strongly prefers that complaints be submitted in writing. If your complaint is of a time sensitive nature, especially if it involves safety, you may phone the Complaints and Investigations Branch at (202) 632-7048. It may wish to ...
Unwantedphone calls, many of which are scams, remain a top consumer complaint even 12 years after Congress passed a law setting up the Do Not Call registry. The problem has gotten so bad nationwide that the FTC has offered cash prizes for technical solutions. Consumers groups say that the em...
Brendan Carr, President-elect Donald Trump’s choice for chairman of the Federal Communications Commission (FCC) has promised to end the agency’s promotion of diversity, equity, and inclusion (DEI) policies as part of his agency. “The FCC’s most recent budget request said that promoting DE...
With Thursday’s order, the FCC is seeking to close the enforcement gap for robotexts. The FCC also announced it is seeking comment on additional proposals to crack down on robotexts, including clarifying that Do-Not-Call Registry protections apply to text and clarifying that one-time consent ...
The U.S. government has enlisted the help of Apple, AT&T, Alphabet, Verizon, Comcast and others to crack down on unsolicited, automated, prerecorded phone calls that have become the most frequent complaint the U.S. Federal Communications Commission receives from citizens. ...
Consumers can also assist in federal telemarketing scam investigations by filing a complaint with the FCC if they believe they have received an illegal call or text. U.S. Stock Market Quotes Advertisement Arrives Weekly Get Our Newsletter Get a brief on the top business stories of the week,...
The fundamental objection is obvious: Why switch to a new system that has yet to be built from a new vendor? Neither the NANC nor the FCC will disclose how the industry participants arrived at their recommendation, but insiders believe the carriers' main complaint about Neustar is cost....
complaint or amended com plaint filed with it together with a no tice of the filing of the complaint Such notice shall call upon the defend ant to satisfy or answer the complaint in writing within the time specified in said notice of complaint b All subsequent pleadings and briefs shall be...
that complaints were filed using an 800-number and the FCC had to compile them into PDFs to pass to carriers at specific intervals. Carriers had to log into a system to get their PDF and consumers had to call to check the status of their complaint. There were constraints at every interac...
Shelton filed a putative class action complaint in the United States Court for the Southern District of New York against Assurance IQ and Lumico Life Insurance Company, claiming that he never provided the personal information and prior consent for the May 11 calls. A key factual issue is that ...