This research analyzes the determinant factors that affect customer satisfaction in the retail business in the city of Makassar. The determinant factor includes the variables of service quality and marketing relation influence on customer satisfaction in the retail business in the city of Makassar. This...
On this basis, the use of customer satisfaction evaluation method to identify the factors that affect customer satisfaction, and then proposed to increase the company's customer satisfaction strategy. 翻译结果2复制译文编辑译文朗读译文返回顶部 正在翻译,请等待... 翻译结果3复制译文编辑译文朗读译文返回顶部...
After controlling for the hotel classification, we identify eight additional factors that affect customer satisfaction. • Our findings provide assistance to hotel managers in determining the optimal allocation of scarce financial resources. Abstract ...
It means that if a customer is dissatisfied with your goods or services then they won’t purchase them or they’ll stop purchasing them. And that’s something that could sink even the most successful business. This article will demonstrate the factors affecting customer satisfaction, why it matt...
Investigating the theoretical framework of this study would provide theoretical evidence and help businesses and individuals to better understanding the factors that affect consumer satisfaction in SC. 展开 关键词: INFORMATION & communication technologies BUSINESS to consumer transactions ELECTRONIC commerce ...
The result indicates that merchandising (product factor) affect customer satisfaction extremely. High quality products can positive influence customer satisfaction in the online shopping environment. For different products, the importance of product quality can differ towards consumer satisfaction. According to...
Problematically, airlines are affected by many regulations and provide a service that is highly complex, so not all factors that affect customer satisfaction are fully within the airline's control. As such, many airlines attempt to make up the difference by providing exceptional customer service ...
The study takes traditional retail clothing enterprise as a example,summarizes a series of factors that affect customer satisfaction and builds a theoretical construct of the O2 O channel model of customer satisfaction by psychometric method. The results show that as the combined type higher order ...
The objective of the present work is to evaluate the factors that affect brand equity, customer satisfaction and willingness to undertake courses from e-Learning providers. The study is probabilistic in nature. Hence, like what Results In this study we have analyzed a complex structural model ...
Factors that influence the association between adult attachment and marital satisfaction Adult attachment theory offers a promising conceptual framework for understanding the psychological and contextual factors that contribute to marital satis... LR Hatch 被引量: 8发表: 2008年 Factors Which Affect Satisfa...