The Impact of Customer Satisfaction on Customer Loyalty: Mediating Role of Customer TrustMaryam IqbalAnura Binti Azlan ShahHina RashidAnura Binti Azlan ShahHashim Awais ButtAnura Binti Azlan ShahHusnain IqbalAmir Iqbal JoyaMahmoud Arif Edan
It not only tests the impact of customer satisfaction on customer behavior such as repurchase intention, word of mouth, and site revisit, but also the impact of customer trust. The result is expected to extend the knowledge about different country culture vis-谩-vis different relevance of e-...
Research has found that customer satisfaction is positively related to repurchase intention, actual repurchase, market share, and word of mouth. There is growing recognition among managers of the importance of measuring the share of business a customer conducts with a particular service provider (share...
The impact of customer satisfaction A on very small 翻译结果5复制译文编辑译文朗读译文返回顶部 A very is small to the customer degree of satisfaction influence 相关内容 a应该是能教育孩子全面发展的好父母 正在翻译,请等待...[translate] a{EMT_AZTECS_PRINCESS}Wehrdorf[translate] ...
要:顾客满意对企业财务绩效的影响作用是当前国际营销研究的热点领域之一。营销研究者希望能够对顾客 满意的实际效果进行更加准确的衡量,以便对营销战略制定和营销资源分配进行更加准确的指导。本文在对国内 外相关文献探讨的基础上,对各个层次的企业财务绩效指标进行选择并形成了以经济增加值(EVA)、企业盈利能 力、企业运...
Impact of Flexibility on Patient Satisfaction and Behavioral Intention: A Critical Reassessment and Model Development Hennig-Thurau, T., & Klee, A. (1997). The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development. Psychology and ...
The Impact of Innovation on Customer Satisfaction and Brand loyalty: A Study of the Students of Faisalabad. International Journal of Management & Organizational Studies, Vol. 2.Naveed, Akhtar, Cheema 2012. "The Impact of Innovation on Customer Satisfaction and Brand loyalty: A Study of the ...
《海外直订Impact of Service Quality on Customer Satisfaction 服务质量对顾客满意的影响》,作者:海外直订Impact of Service Quality on Customer Satisfaction 服务质量对顾客满意的影响Thapa 著,出版社:LAP Lambert Academic Publishing,ISBN:9786207458592。
Hotel industry has become the most good image directed to customer satisfaction andrecognized industry all around the globe. Services of hotel unfavorable image leads to dissatisfaction. industry include restaurants, rooms, health clubs are no The rationale of this study is to look at thelonger ...
of the service experience in service encounter contexts, the impact of customer-to-customer interaction on customer reaction has not been sufficiently studied... HJ Wu - 《Service Industries Journal》 被引量: 61发表: 2008年 The Impact of Customer Satisfaction and Loyalty on E-Marketing: Moderating...