The Tesla example highlights how when it comes to quality customer service, delivery of services can be a game-changer. Flat tire on Sunday. Called Tesla, git a loaner tire within 40 minutes. Today they came to my house to replace the tire in 10 minutes. scheduled to come back to fix ...
Experience Analytics Visualize journeys and level up engagement Product Analytics Get the whole picture of multi-session journeys Voice of Customer Make better decisions with fast user feedback Experience Monitoring Power up performance and remove friction ...
Angular 1.6 has changed how it handles JSONP. First off you need to allowlist the Bing Maps REST Services in your app config. Additionally, instead of using success and error functions, Angular 1.6 now uses a then function. Finally, the hardcoded&jsonp=JSON_CALLBACKvalue is no longer suppo...
Cloud computing is a general term for the delivery of hosted computing services and IT resources over the internet withpay-as-you-go pricing. Users can obtain technology services such as processing power, storage and databases from a cloud provider, eliminating the need for purchasing, operating ...
Type of Welcome: Confirmation Sometimes, the tiniest of elements in a welcome email can speak volumes about a brand. When it comes to Food52's welcome email, the preview text at the top of the email, “We brought snacks,” definitely accomplishes this. Also known as a pre-header or sni...
Another feature of Breeze Intelligence is data enrichment, which makes it easy to add more information to your records, and personalize service interactions. Breeze Intelligence data enrichment services include company details and recent news that your marketing, operations, and sales team can use to...
The tight connections between — and within — the multi-tiered services that comprised Amazon’s monolith meant that developers had to carefully untangle dependencies every time they wanted to upgrade or scale Amazon’s systems. It was a painstaking process that cost plenty of money and required ...
The business-to-consumer (B2C) model is a widespread form of commerce, where businesses sell products or services directly to individuals. The structure underpins everyday transactions, from buying groceries to online shopping. This article breaks down the definition of B2C and how it differs from...
SaaS has numerous applications, including email services, auditing functions, automating sign-up for products and services, managing documents, andcustomer relationship management (CRM)systems, a database of client and prospect information. SaaS-based CRMs can be used to hold company contact information...
The back office is the portion of a company made up of administration and support personnel who are not client-facing. Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services. For example, a financial services firm is often segment...