Types of Likert Scales with Examples There are two different types of Likert scales: even-numbered and odd-numbered. Even Likert scale Even-numbered Likert scales force the respondent to decide yes or no. This scale has no midpoint. For example, employees may be surveyed on their working ...
Keep Likert scales simple and concise with a manageable number of options. This means that if you can get the insights and findings you will need with 5-point Likert scales, then you may not need to have them considered a 7-point scale (unless you need additional granularity for analysis)...
In this survey, four statements related to a topic come one by one as the respondent answers each question. Each of these statements is a Likert item.5‐point and 7‐point Scale: Does It Matter?Source The two most widely used scales are the 5-point (also known as the unipolar Likert ...
While 5-point Likert scale surveys are the most common, they’re not the only type. It’s also fairly common for companies to use 3-point or 7-point Likert scales. Here’s an example of a 3-point Likert scale: And here’s a 7-point Likert scale example: The larger the interval yo...
The Likert Scale came into existence in 1932 in the form of the 5-point scale, which is used extensively. These scales range from a group of general topics to the most specific ones that ask respondents to indicate their level of agreement, approval or, belief. Some significant characteristics...
5 Point Likert Scale Questions Looking at a typical Likert scale question and answer example is the best way to appreciate how Likert scales work. Here is a typical Likert scale question and answer example: How satisfied are you with the service you have received from [brand, department, servi...
Four primary types of rating scales can be suitably used in an online survey: Graphic Numerical Descriptive Comparative Graphic Rating Scale: It indicates the answer options on a scale of 1-3, 1-5, etc. Likert Scale is a popular graphic rating scale example. Respondents can select a ...
Depending on the goal of your project, you can also merge Likert scale points into simpler categories. For example, suppose you gathered customer satisfaction on a 5-point Likert scale ranging from “not at all satisfied” to “highly satisfied.” In that case, you may want to get the tota...
There’s alsononresponse bias, where recipients of your survey don’t want or are unable to complete your survey. Use your Likert scales at the right time Likert-type survey questions should be used for the right purposes. These types of questions are most effective when examining a specific ...
of points in the scale. That is, the Likert scale can be four-point, five-point, six-point, and so on. The even-numbered scale usually forces a respondent to choose while the odd-numbered scale provides an option for indecision or neutrality. Below are the two Likert scales, the four-...