Development and validation of the Emotional Labour Scale 下载积分: 100 内容提示: 365Journal of Occupational and Organizational Psychoiogy (2003), 76, 365-379© 2003 The British ft/chotogjcal Societywww.bps.org.ukDevelopment and validation of the EmotionalLabour ScaleCeleste M. Brotheridge'* ...
The emotional labour narrative is the largest in this review, with 53 articles. Most of the studies are from the interpretive paradigm. There are fewer sub-themes in this narrative, as it was a cohesive body of literature. The first sub-theme in the emotional labour narrative is the developm...
Already developed questionnaires were used to collect the response on five point likert scale. Emotional labour was measured by emotional labour scale devised by Grandey (2003), Kruml and Geddes (2000) and Diefendorff, Croyle, and Gosserand (2005). The instrument has 12 items measuring the ...
( 2003 ), “ Development and validation of the emotional labour scale ”, Journal of Occupational and Organizational Psychology , Vol. 76, pp. 365 ‐ 79 .Céleste M.Brotheridge,Raymond T.Lee.Development and validation of the Emotional Labour Scale[J]. Journal of Occupational and Organizational...
The present study reports the adaptation and validation of the Teacher Emotional Labour Strategy Scale (TELSS) as tested on samples of 633 Beijing teachers and 648 Chongqing teachers in Chinese mainland. Results show that the 13-item TELSS adapted for this study had good internal consistency on ...
The purpose of this large-scale nationwide questionnaire study was to investigate actual sleep status, such as sleep habits/disorders, and its relationship with emotional/behavioral problems during childhood and mid-adolescence in a general population of children. Methods Subjects and data collection The...
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Lastly, we decided to define problem behaviour as exhibiting at least four out of five behaviours due to our relatively small sample size compared with the EU study where the scale originated. This means that our results are not directly comparable with those of other studies using this scale,...
E. (1998). On the dimensionality of emotional labor: Development and validation of the emotional labor scale. Paper presented at the first conference on emotions in organizational life. San Diego. Chan, D. W. (2005). Emotional intelligence, social coping, and psychological distress among Chinese...
Being ostracized by one’s supervisor (i.e., supervisor ostracism) indicates a strained supervisor-employee relationship. Due to the hierarchical difference between employees and their supervisors and the fundamental need to belong, supervisor ostracism could profoundly impact employees’ emotions and work...