Emotional Labor 作者: Mary E·Guy / Meredith A·Newman / Sharon H·Mastracci 出版年: 2008-2 页数: 256 定价: $ 106.16 ISBN: 9780765621160 豆瓣评分 目前无人评价 评价: 写笔记 写书评 加入购书单 分享到 推荐 作者简介 ··· 玛丽•E•盖伊(Mary E. Guy),美国科罗拉多大学丹佛分校公共...
journalist based in Detroit. Her work on gender, race, labor, policing, housing and the environment―published in The Guardian―has brought international attention to overlooked American policy issues, historically entrenched injustices, and complicated social mores. Emotional Labor is her first book. ...
Editor’s note: In his newbook“Ambivalent Love,”Qian Linliang, an associate professor of anthropology at China’s Southwest University, shares his findings from extensive field research at an orphanage in the eastern Zhejiang province, which he identifies as Yongjiang Orphanage, a false name to ...
In the classic bookThe Managed Heart(Hochschild 1983), the author introduces the concept of emotional labor. This book was published when the American economy was transferring from a focus on the production of goods to the delivery of services. Hochschild used the term “feeling rules” to descr...
Some researchers showed a positive influence of Emotional Intelligence (EI) on emotional labor (Foster and McCloughen, 2020; Karimi et al., 2014; Mikolajczak et al., 2007; Yin et al., 2013). EI is defined as the ability of an individual to understand use, identify, express and regulate...
Facebook Twitter Google Share on Facebook emotional labour (redirected fromEmotional labor) Also found in:Encyclopedia,Wikipedia. emotional labour n (Professions) work that requires good interpersonal skills Collins English Dictionary – Complete and Unabridged, 12th Edition 2014 © HarperCollins Publisher...
View chapterExplore book Emotional division-of-labor: A theoretical account Hillary Anger Elfenbein, in Research in Organizational Behavior, 2016 1 Defining emotional division-of-labor This paper defines emotional division-of-labor (EDOL) as any explicit or implicit division of roles in which individu...
Learn about the definition of emotional labor and emotional dissonance. Discover types of emotional labor and the consequences of these acting...
“Emotional labor” is a term first used by sociologist Arlie Russell Hochschild in 1983. Her book,The Managed Heart, defines it like this: Emotional labor “requires one to induce or suppress feeling in order to sustain the outward countenance that produces the proper state of mind in others...
It is in this way that Pret manipulates its own workers into doing extra work (emotional labor and the enforcement of it) without extra 1192 Words 5 Pages Decent Essays Read More An Analysis Of Robert C. Solomon 's ' The ' Essay This book is divided into three parts. The first, '...