On June 1, 2015, the Wilmer Eye Institute and Johns Hopkins Hospital initiated an official policy of providing SDA to patients calling for appointments (ie, the same-day project). All ophthalmology clinic locations created same-day appointment slots for at least 1 practitioner. In recognition of...
Keywords: Chilean health system; emergency service; triage 1. Introduction The public health system in Chile is made up of care facilities that serve the entire population registered in this modality, approximately 80% of the inhabitants; according to the seriousness of the patient’s condition, wi...
telephone triage;non-adherence;children;emergency department 1. Introduction Medical call centres (CCs) are a valuable aid for parents seeking support for their child’s health when their regular paediatrician is not available [1,2,3]. They have become an integral part of the paediatric care netw...
Telemedicine has the potential to improve the quality of prehospital emergency medical services by addressing triage and by collaboration with local and governmental emergency services providers [13]. Pre-hospital telehealth systems have been developed to provide faster, more efficient care for COVID-19...
Background: The outbreak of the Coronavirus Disease 2019 (COVID-19) pandemic has caused many significant social and economic changes. The consecutive waves of the epidemic in various countries have had dissimilar courses depending on the methods used to
ED triage is the process in which a nurse assigns a priority rank to each patient. This rank determines the patient’s service order and provides some information about the types of resources that the patient might need. In some cases, triage is used to route some low-urgency patients to ...
The urgent cancer care (UCC) clinic at CancerCare Manitoba (CCMB) opened in 2013 to provide care to individuals diagnosed with cancer and serious blood disorders experiencing complications from the underlying disorder or its treatment. This study examine
The adequacy of work processes in healthcare services contributes to the quality of care provided to the patient. However, in emergency units, overcrowding is a constant reality, resulting in the lack of materials and long waiting lines. Taking this into