Is there a way around have the wrong item returned? I sent a buyer the wrong pair of shoes. She opened a return request. I sent the buyer a message stating that I would send the correct pair and that she could keep the wrong pair. No need to send them back to me. On the return...
In this case, you file a chargeback with your credit card claiming that the buyer sent you the wrong item. If you win, you will get all your money back, you get to keep the part, and the seller will (a) lose the part, (b) refund your money, and (c) get stiffed ...
退货请求开启时间：付款日期+2天退货原因：A.买家原因 B.卖家原因A.买家原因：1. Doesn’t fit2. Changed my mind3. Found a better price4. Just didn’t like it5. Ordered by mistake B.卖家原因：1. Doesn’t work or defective2. Doesn’t match description or photos3. Wrong item sent4. Miss...
考核周期内的交易,如果交易中买家开启退货选择买家原因,该笔交易是不会计入卖家中心不良交易的;如果交易中买家开启退货选择卖家原因(Doesn’t work or defective / Doesn’t match deion or photos / Wrong item sent / Missing parts or pieces / Arrived damaged / Doesn’t seem authentic / Doesn’t fit my...
1) Item not as described peer benchmarks 当买家选择以下的理由开启了退货请求,那么都会被计算入比率中: ● Doesn’t work or defective ● Doesn’t match description or photos ● Wrong item sent ● Missing parts or pieces ● Arrived damaged ...
The seller sent the wrong item, or The item arrives broken, damaged, or faulty The seller doesn't fulfill their return policyas stated in the listing As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: You must complete and pay for your purchase on eBay.com us...
Wrong item sent* New Seller Missing parts or accessories* Seller Arrived damaged* Seller Doesn’t seem authentic* Seller *Considered a not-as-described reason for return. In this case, sellers are required to pay for return shippingOther returns-related questions My buyer started a return but ...
If eBay or eBay’s third party service providers determine, after your Buyer has purchased an EIS Item, that the EIS Item is ineligible for the Program or cannot be sent to your Buyer (for whatever reason), eBay and its affiliates shall have the right to cancel your sale of the EIS Ite...
When the package arrives, it includes an unpurchased item of significant value (like a brand new Nespresso machine). If you reach out to the seller, they’ll explain the item was sent by mistake, but that you can keep it as a “free gift.” But what’s really happening is that the...
If you do not need any other item, please apply for “cancel the order”. Andplease choose the reason of“buyer Ordered Wrong Product”. In such case, you willreceive a refund within 7 working days. Sorry for the trouble again and thanks somuch for your understanding. ...