The seller sent the wrong item, or The item arrives broken, damaged, or faulty The seller doesn't fulfill their return policyas stated in the listing As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: You must complete and pay for your purchase on eBay.com us...
I had an item sell via auction about a month ago and soon as it sold i could click on the order number in sellers hub and the buyers name address and phone number were all available to the right hand side of the order page. So something was wrong with the buyers account, or there...
Message the buyer - The seller sends a message to the buyer to clarify why the buyer wants to return the item. Declining a return request - The seller declines the return request. The following sections describe, from start to finish, how sellers can handle these different return scenarios: ...
When a buyer claims defective item, then the seller is on the hook for return shipping and a full refund, regardless of a seller's terms. You will want to select "return for refund" in the case. Below is the link to the all-important returns policy in regards to eBay's Money Back ...
Doesn’t match description or photos* Seller Wrong item sent* New Seller Missing parts or accessories* Seller Arrived damaged* Seller Doesn’t seem authentic* Seller *Considered a not-as-described reason for return. In this case, sellers are required to pay for return shippingCustomizing...
But do you know where to find your built-in reports tab on your eBay Seller Hub? Today, you’ll learn how to find your eBay seller reports and get the best out of those figures. You’ll discover two alternative ways to monitor your eBay monthly sales report. Key Takeaways...
“Item not received” policy 3eBay dropshipping fees Store subscription fees Insertion fees Final value fees Promotional fees Free listings 4 How to dropship on eBay 1. Create an eBay seller account 2. Find profitable items 3. Choose your dropshipping suppliers 4. Create your eBay listing 5....
You didn’t receive the item as promised by the seller. The item you get doesn’t match the seller’s listing. This can include receiving a wrong or damaged item. You attempt to return an item; but the seller doesn’t follow the policy as stated in their listing. The item you purchas...
I bought an item from one of the large professional eBay consignment sellers a few months back, and resold it on eBay for a tidy 282 dollar profit. I didn't do anything but photograph it and list correctly. (I would have gotten even more for it, but the "professional eBay seller" wro...
When an international buyer makes a purchase, the seller sends the item to a shipping center based in their own country. eBay’s service provider, a global shipping company called Pitney Bowes, manages the international delivery and customs process from there on. ...