When you received the message from ebay that the return was for not as described...that's when you must accept the return if you want your item back. You should be aware of that. If it was another reason, you had an argument... Your private messaging with the buyer means zilch. Mes...
You filed an ITEM NOT RECEIVED case. Meaning you never received anything. You should have filed an ITEM NOT AS DESCRIBED case. Lift your left leg at midnight to start off on the right foot. Happy new Year! Message 2 of 5 latest reply 6 Helpful Reply eBay Appeal process DOES NOT ...
Falsely claiming an item was not as described Opening duplicate cases using other buyer protection programs Returning an item other than the original item received Using or damaging an item and then returning it In addition to the consequences described in theUser Agreement, we reserve the right to...
Top Rated Sellers residing in the US or Canada who offer 30-day or longer returns are protected against false “item not as described” claims and items being returned used or damaged. Sellers should report the buyer via eBay to start the process. If the buyer paid by PayPal, there is ...
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The typical process for a buyer and seller to resolve an Item Not Received (INR) or Significantly Not as Described (SNAD) related Return case is: The buyer and seller communicate with each other and try to resolve the issue without eBay being involved. ...
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If you’re a seller,write detailed product descriptionsthat include multiple photos of the product you are selling. This helps avoid buyer confusion and prevents “item not as described” claims. Sometimes, you’ll encounter scammers who will use the product andrequest a refundafter an extended ...
eBay's return policy allows buyers to return items within a specified timeframe if they are not as described or if they arrive damaged. The duration of this timeframe varies depending on the seller's return policy, which is usually outlined in their listing. To initiate a return, buyers are...
The item is not as described in the listing and is returned in accordance with eBay Money Back Guarantee or other applicable terms. eBay or eBay Payment Entities may invoice sellers for these charges and collect such charges as described in thePayments Terms of Use- opens in new window or ...