Please be advised that this User Agreement contains provisions that govern how claims you and we have against each other are resolved (see "Disclaimer of Warranties; Limitation of Liability" and "Legal Disputes" provisions below). It also contains an Agreement to Arbitrate which will, with limit...
Reach out to eBay customer support to report the issue. You can do this through the eBay Resolution Center or by contacting eBay directly. Explain that you haven't received the return label and request assistance.While communicating with eBay customer support, ask if they can send you a new ...
The first issue we encountered was eBay's requirement that we pay out of pocket to cover the PLS fees attached to the purchase. We know that these fees are refunded by eBay to the seller after the fact when there's a cancelation/return but why aren't they cove...
eBay International Shipping simplifies selling internationally. Learn more about what ddp shipping is, how to track packages and other commonly asked questions here.
We provide recommendations for delivery, but to save on shipping, use an eBay delivery label. Plus, if you’re selling locally, you can also offer Local Pickup. FAQ How much does it cost to sell? Once your item sells, we generally charge 10-15% of the final value. Your first 250 li...
How to handle a return request Coverage, eligibility requirements, and exclusions eBay Money Back Guarantee applies when: The buyer doesn't receive an item The item received by the buyer doesn't match the listing, for example: The seller sent the wrong item, or ...
The story began when I received a message from the EPN team asking for detailed information on how I drive traffic to eBay. Although I provided them with everything they requested, transparently and on time, they responded with a threatening message telling me that the information was ...
Only a select group of eBay sellers can participate in the program, and we monitor their performance to ensure they live up to the highest standards of customer service. Learn more about the perks of shopping eBay Refurbished. Returns Made Simple How It Works Start your return: In My eBay,...
Since the seller had never asked for it returned and never sent me a prepaid return label for it when he had the chance, I had already gotten rid of it by the time he asked for it back. The seller, by his arrogance, was out all the money, out what it cost him to ship it to ...
If you run a business where logistics require use of RMA numbers to issue and route returns, you can customize your preferences to include RMAs. You will then be automatically prompted to include your RMA when you choose your return label. How-to video: Customizing your returns preferences Cust...