Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone men...
Duke energy customer service and billing system is a joke. Literally had to over talk a customer service reps screaming baby to address billing issues. Needless to say my issue was never resolved. I have spent upwards of 2 hoyrs every month for the last 6 months dealing with them over a...