View your billing account summary and pay your bills Request a prescription refill Send a secure message to your health care team about any non-urgent needs Access lab and test results View a summary of your health history, including your medications, allergies and immunizations ...
Duke Energy (NC & SC) operates the call center for this 800-777-9898 phone number Mon-Fri 7am-7pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 1,934 calls made in the last 90 days us...
Duke Energy offers various billing and payment methods to ensure convenience for customers. One option is traditional paper billing,... Read moreCustomer Service What are the average wait times for customer service calls? The average wait times for customer service calls at Duke Energy vary dependin...
Duke has also moved away from using in-house meter readers; it instead saves money by hiring contractors. The utility -- the Carolinas' largest, with 2 million customers -- has also introduced e-billing, which lets customers pay bills online and may ultimately replace some humans. Duke said ...