Difficult Conversations的创作者· ··· 道格拉斯·斯通作者 作者简介· ··· 作者之一道格拉斯•斯通为美国知名的沟通专家。曾先后服务过波音、埃森哲、IBM、JP摩根、优尼柯等世界知名企业。他还曾深入参与1980年美国伊拉克人质冲突谈判,结束南非种族隔离谈判,并被哥斯达黎加总统奉为座上宾。 布鲁斯•...
This is the realm of Difficult Conversations , and why it is such a powerful and urgently needed book. It explores what it is that makes conversations difficult, why we avoid them, and why we often handle them badly. Although the inquiry grew initially from a desire to help negotiators, th...
This Difficult Conversations book provides a step-by-step plan to help you prepare for and learn how to have difficult conversations about situations such as these: A coworker makes insulting comments every chance he gets. A team member consistently interrupts others in meetings. Your direct report...
andaccusationshowtodeciphertheunderlyingstructureofeverydifficultconversationFilledwithexamplesfromeverydaylife,DifficultConversationswillhelpyouonthejob,athome,oroutintheworld.Itisabookyouwillturntoagainandagainforadvice,practicalskills,andreassurance."Doesthisbookdeliveron[its]promiseofaneffectivewaythroughsticky...
Difficult Conversations 作者:Douglas Stone/Bruce Patton/Sheila Heen 出版社:Penguin (Non-Classics) 副标题:How to Discuss What Matters Most 出版年:2010-11-2 页数:352 定价:USD 16.00 装帧:Paperback ISBN:9780143118442 豆瓣评分 9.4 163人评价 5星...
Difficult conversations book will help you improve your communication & conflict-resolution skills. Learn how to have difficult conversations when you don’t like conflict.
Book 2: Difficult conversations: how to discuss what matters most Difficult conversation: 1. What happened The Truth assumption The intention assumption The blame frame 2. The feeling conversation, 3. The identity conversation What does it say about me? Keep your balance ...
A program to help transform everyday conversations at work and at home with effective ways to get your message across. In this book and program, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: ...
Moving beyond accounts of men's violence embedded in metaphors of 'good' and 'bad men', or as the expressions of particular structures and practices, it initiates challenging conversations concerning the ways in which our embeddedness in gendered discourses shapes the responses that we imagine are ...
dos and don'ts handling tricky conversations professionally actions book insights 15 mins radical candor: be a kick-ass boss without losing your humanity kim scott actions video 7 mins how to handle difficult conversations video transcript actions article 10 mins the streetcreds® model for savvy ...