所以根本没耐心跟着一点点展开,麻利翻到后面:【putting it all together】,找到check list:Step 1: Prepare by walking through the three conversations1. Sort out What happened2. Understand Emotions3. Ground your identityStep 2: Check your purposes and decide whether to raise the issue* Purposes* Deci...
高难度对话首先是与自己的对话 这是对于自己读完这本书之后所学到的内容的总结,目标是通过总结让自己更加能记住自己学过的内容。高难度对话覆盖了相当广阔的范围,简单地来说,所有让人在开始谈话之前犹豫不绝,开始之后紧张不已,结束之后后悔不迭的都是高难度对话。它意味着,观念,认识和情感上的差异与冲突。高难度对...
Difficult Conversations (book review).Stone, DouglasPatton, BruceHeen, Sheila
A book would not usually give me cause to engage in conversation with complete strangers. This book, however, is the exception rather than the rule. On two... E Stokes - 《Medical Law Review》 被引量: 1发表: 2015年 Difficult Conversations in the Emergency Department: Spotlight on the Disc...
Giving a critical performance review. Saying no to someone in need. Confronting disrespectful or hurtful behavior. Disagreeing with the majority in a group. Apologizing. At work, at home, and across the backyard fence, difficult conversations are attempted or avoided every day. A Difficult ...
We’re going to go back and get the team members engaged, and then have a sales meeting to review the form. We will make whatever changes in the document management system that they can give me a good reason for making.” 16 This COO has a new awareness of Closure Conversations. He ...
Make friends with people who do not speak your native language and are willing to help you learn English by having simple conversations with you.You will be surprised at how quickly you can start having entire conversations in English.Watch television shows or movies that are in English and ...
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Hands up if you dread initiating and managingdifficult conversations. While we may dread them, they are a necessary part of parenting life, especially when parenting children with a disability and additional needs. The thing is, being able to negotiate difficult conversations is a skill we should...
Difficult conversations are – yes – difficult. All of us tend to avoid them – either entirely or by waiting too long to initiate a clearing conversation. While having a difficult conversation is hard already, having it with grace raises the bar. We challenge ourselves – and you – to do...