Difference Between IT Infrastructure Library And IT Service Management The main difference between ITSM and ITIL is that ITIL provides guidelines while ITSM is the implementation of those guidelines. ITSM can be implemented differently in different organizations. Another major difference is that ITSM is ...
To successfully manage these components, you must know what you have. This is a challenge for most organizations. Two ITSM practices, asset management and configuration management, guide you towards successful component management. These practices may overlap, but they aren’t the same: a CMDB cont...
ITSM起源于ITIL(IT Infrastructure Library,IT基础架构标准库),ITIL是CCTA(英国国家电脑局)于1980年开发的一套IT服务管理标准库。它把英国在IT管理方面的方法归纳起来,变成规范,为企业的IT部门提供一套从计划、研发、实施到运维的标准方法。中文名 it系统运营与维护的架构与原则...