Enterprise Grade Ticketing Portal Collaborate and conquer VOIP Integration Enhanced collaboration to deliver personalized customer support. Ensure seamless communication through integrated VOIP solutions, featuring RingCentral, Asterisk and Nexmo integrations Know More Chatbot & Apps Slack Integration Wor...
Guest-Note's Customer Support Software is a powerful tool has a variety features that'll streamline your customer feedback process, no matter what you're selling. Ask for free trial!
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Terms like "help desk software," "ticketing system," and "service desk software," are also commonly used to refer to tools in the customer service software category. However, "help desk" more often refers to tools that help teams supportexternalcustomers, while "service desk" generally refers ...
SupportCenter Plus is a web-based customer support software that allows organizations effectively manage customer tickets, their accounts and contact information, and service contracts, and provide a superior customer experience.
Reports, Dashboards & KPIs Knowledge base Customer portal SLA management Live chat Field service management User survey Request life cycle Mobile client Integrations Free customer support software Trouble ticketing software Canned responses Product evaluation checklist...
ProProfs Help Desk is another excellent customer success software that helps with ticketing and knowledge base management. This CSM tool comes with a shared inbox to manage tickets for different departments, such as customer support, billing, and more. ...
LiveAgent is a comprehensive customer service and helpdesk software that offers multi-channel support, ticketing, live chat, and knowledge base features. It's designed to streamline customer interactions and enhance support efficiency, making it a valuable tool for managing customer service inquiries. ...
Streamlined ticketing Cons: Can’t assign tickets to a specialized agent Can’t personalize messages 12.Helpshift Helpshift is another engagement tool that focuses on improving the customer support experience. It is a cloud-based software that simplifies support processes. It has AI-powered automatic ...
LiveAgent’sticketingsystem is the star of the show that makes everything run smoothly. You can save up to 95% more money, time, and resources by switching to ticketing. Our ticketing system can gather all of your communication from every single channel you use and organize it for you in...