Udesk, a leader in customer service software with AI integration, trusted by 50,000+ global customers. Our software enhances customer interactions via text, mobile, phone, email, chat, and social media.
Simplify support with Apptivo's Helpdesk Solution. Manage tickets and provide stellar service for ultimate customer satisfaction.
SutiDesk is a help desk ticketing solution that can help businesses create, send, track, and respond to clients' tickets faster.
Customer service softwareis a type of software that is programmed to help companies provide assistance to their customers. A typical package will include the following features Support ticketing systems Messaging & live chat Help Center Community forums Reporting & analytics Workflow Management Appointment ...
Help Desk Software - Help Desk Pilot. Help Desk Pilot is Help Desk & Customer Support Software. This customer support software is 100% web based. With added support for LDAP Authentication, Knowledge Base Integration & SLA Management. An application to m
All-in-one customer service solution Easy-to-use customer service software for ticketing, supercharged with generative AI. Try Freshdesk 12. Sprout Social Sprout Social is a social media management platform that can also be used to monitor customer service on social media. This is perfect for bus...
Ticket management: Efficiently create, assign, and track customer cases with yourticketing tool , ensuring timely resolution and adherence to service level agreements (SLAs). Omnichannel support:Seamlessly integrate and manage customer interactions across multiple channels like voice, email, and live chat...
Terms like "help desk software," "ticketing system," and "service desk software," are also commonly used to refer to tools in the customer service software category. However, "help desk" more often refers to tools that help teams supportexternalcustomers, while "service desk" generally refers...
Top 10 customer service software for your small business #1: Freshdesk The Freshdesk is a powerful and comprehensive platform for engaging with customers. It effortlessly blends the capabilities of AI-driven chat with ticketing functions. Freshdesk assists businesses in orchestrating, optimizing, and enh...
If you’re looking for an all-in-one customer service & support software with a universal inbox, hybrid ticketing system, and call center integration, LiveAgent is the perfect system for you. With configurable chat widgets and an easy-to-use interface, LiveAgent provides an excellent platform ...