For the business-to-business sales team the better the relationship with the customer, the greater the expertise they can deliver in routine and troubleshooting situations, the more likely it is that repeat business will ensue. In the consumer space, the nature of service delivery can vary widely...
Empower agents with a customer service platform that's integrated with your company's other critical lines of business. With insight into sales and marketing, your support team's insight into your customer will go places it's never had access to. Don't j
Salesforce将客户成功推入大家的视线，最早Salesfocus开创性推出按需订购的CRM解决方案，客户可以根据自己的...
Improve your small business customer support with our powerful help desk software. Discover how Salesforce can help you improve customer satisfaction.
With Salesforce’s single integrated platform for marketing, sales, service, commerce, and operations we help businesses create amazing, end-to-end experiences for their customers. SMART SALES Sales process automation Lead-to-cash optimization
Improve your small business customer support with our powerful help desk software. Discover how Salesforce can help you improve customer satisfaction.
SaaS 是 Software as a Service（软件即服务）的简称，这是一种全新的软件服务模式，主要面向企业级客户...
若要帮助将对话转接到代理,您需要配置代理以将对话发送到客户互动中心,例如 Dynamics 365 Customer Service 实例。 可以将您的代理配置为将对话发送到以下客户互动中心: Dynamics 365 Customer Service Genesys LivePerson Salesforce ServiceNow ZenDesk 自定义互动中心 ...
Learn the right way to measure CSAT with Salesforce to turn customer feedback into action.Download Connect with SCS @SmartCustServ Email Newsletter Email: Smart Customer Service eWeekly Receive customer service news, trends, and analysis, plus expert advice. Smart Customer Servic...
Integrates with Jira, Stripe, Zendesk, Segment, Google Analytics, Slack, Salesforce, etc. Pros: A/B testing Triggers bots automatically Pricing is confusing Cons: Chargeable add-ons No message preview 7.Totango Spark Totango is one of the market’s top customer success management tools as it ...