Learn how to improve your companies customer service with these customer service training games to make the experience more fun.
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involve... 卡劳,戴明周,高采平 - 客户服务培训游戏 : The big boo...
Customer service training games are a fun and light-hearted way to motivate employees and boost engagement. Consider hosting a quiz show to test your team’s product knowledge. Design Jeopardy!- or quiz bowl-style questions then divide employees into teams and have them compete to show off thei...
Improvisation is a go-to in acting classes and other communication-based training scenarios because it encourages participants to come up with creative solutions on-the-fly. Incorporating improv into customer service training games teaches service agents to respond, “Yes, and...” to any new idea...
3. Customer Service Training Games Using games and activities can make customer service training much more fun. Whether they require materials like a whiteboard or simply involve your team, games are a way to teach valuable skills while encouraging teamwork and collaboration between your employees. ...
Customer Service Training GamesPeggy CarlawVasudha Kathleen Deming
Improvisation is a go-to in acting classes and other communication-based training scenarios because it encourages participants to come up with creative solutions on-the-fly. Incorporating improv into customer service training games teaches service agents to respond, “Yes, and...” to any new idea...
In this post, we’ll cover the top six customer service training tools that will help you turn new hires and even seasoned pros intoproduct knowledgeand communication experts. Let’s dive right in. 1. iSpring Suite: An All-in-One eLearning Development Solution ...
Customer Service Training 作者:Kamin, Maxine 出版社:Amer Society for Training & 出版年:2002-12 页数:212 定价:395.00元 装帧:平装 ISBN:9781562863302 豆瓣评分 目前无人评价 评价: 内容简介· ··· For any organization that wants to raise the bar for service excellence, this book provides practical...
5 Gorgias customer service training courses The importance of ongoing customer service training Want to provide Best-in-class CX to your Shoppers? Try Gorgias Free Now TL;DR: Effective customer service hinges on excellent hiring, the right tools, clear processes, and an efficient training program...