客户成功经理（Customer Success Manager , 以下简称 CSM），顾名思义，就是帮助付费客户在所在领域取得...
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customer success manager 客户成功 Role purpose: We are seeking a Customer Success Manager/Solution Expert with extensive expertise in e-commerce data. The role entails delivering exceptional service to our existing fast-moving consumer goods clients driving additional sales to achieve our business ...
customer success manager高于business development manager。customer success manager平均工资￥28.4K/月,2024年工资￥29.8K,2024年工资高于2023年,business development manager平均工资￥24.0K/月,2024年工资￥24.1K,2024年工资高于2023年,统计依赖于各大平台发布的公开数据,系统稳定性会影响客观性,仅供参考。
以下是一个典型的Customer Success Manager的职位描述和岗位职责。 职位描述: 作为Customer Success Manager,你将负责与公司客户沟通,以确保客户在使用服务或产品时得到了最佳的体验。你的工作是确保客户满意,帮助他们实现业务目标,并促进与客户的业务发展。你将与销售团队合作,帮助他们在销售过程中向客户展示我们的产品和...
While sales and customer service focus on clients’ short-term happiness, one of CSM’s main goals is to create a long-lasting relationship with a customer. When a prospect signs up for a service or buys a product, their commitment only just begins. It’s the customer success manager’s ...
客户成功经理Customer Success Account Manager(CSAM)是微软高级企业服务(Premier Service)中面向企业客户的核心人物,是微软高级支持服务领域的专属顾问,更是助力企业客户实现数字化转型和产业升级的引领者。 客户服务– 全流程深入理解大型企业业务场景,应用架构与IT目标,制定高效的服务交付计划,与客户方IT负责人及CIO/CTO...
Technical– While they don’t need to be developers, customer success managers need to be able to talk intelligently about the product and troubleshoot issues. Having a customer service background can be an asset. Great at managing relationships– As customer advocates, you should be personable,...
What Does a Customer Success Manager Do? Have you ever felt ghosted by a company right after signing on as a customer? Customer success managers maintain that continuity of service and customer experience where sales’ role ends. Simply put, a C...
Career Level: Manager Travel Required: No Categories: Customer Service, Account Management, Client Services Company: Company details here Benefits: Company Benefits here Join FlexJobs to Unlock & Apply to Remote Jobs Find a remote job, faster! 132,539+ jobs across 50+ job categories Only hand-sc...