When I spoke to the customer service rep they indicated it was already shipped. Within a couple of days I got sent a box of product. After speaking with the company they sent me two return slips that must be included in the return(S), but the info on the box doesn’t match the ...
Customer service rep Enza was dismissive and unhelpful—ignored emails, rushed responses, and showed no interest in actually assisting with my lost package. Laura Canada takes no responsibility for missing deliveries, even when FedEx can’t confirm where the package was left. Extremely frustrating exp...
I got lost and arrived late in San Angelo, so they accepted my service dog, so I really was in a rather difficult position in that I could not just leave and drive to find something else. PLEASE>>> have someone visit them - especially room 137- and check it out! You will be disgus...
Service: R/R water pump. Claim; Water pump are not done correctly. I still had leaks and smells with clicking whining noise in front of the water pump and pulley location. Also I have a broken air mat sensor with a PVC air filter in on the hose. The manager are not trying to ...
GREAT service ordered a milwaukee chain saw via a online quote.They had one only in stock on display, the sales rep took it off and sourced the box,etc.while I waited I needed some staples also.A new ( 2nd day) employee hunted down my request. I also get my CARPARTS delivered to ...
The 21" self propelled cordless mower arrived with a damaged battery door. Instead of mailing me a $20 replacement part, the Makita rep wants me to bring the mower to a service center that is over an hour away. I know my time is worthless to them but it is not to me. ...
I contacted Angela Goertzen, the WestJet guest service manager that we dealt with in Edmonton to ask if she could provide me with the information on who to contact. This was her response; "Carlo What I will do is send your information to our corporate Guest Relations team. This will help...
When I finally got a live customer service rep, he had a very heavy accent that made it difficult for me to understand what he was saying in english, and then kept asking me to repeat my booking number. Once he found my reservation, and I was able to tell him why I was calling, ...