Great customer service is the key to building long-term relationships. It is also the way you distinguish yourself from your competitors and stand out in a saturated market.To provide excellent service to your customers, you need to:Understand their needs and expectations Communicate clearly and ...
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Horrible Customer Service; issues remain unresolved. While the courses themselves provide reasonable content that is enjoyable and educational---the customer service is atrocious and is bad enough for me to not to return as a customer. In the past week---I spoke to CS several times to correc...
I’ve purchased so many online courses in the past but this one stands out because:1. You get lifetime access to live coaching calls. No other course ever offered me that without a monthly fee.2. You get access to additional supplementary courses (at no extra cost!) that I didn’t ...
I was wrongfully charged for a personalized coaching service, even though I never had any contact with the person who was supposedly assigned to me. Even worse, I had never subscribed to such a service in the first place! I had chosen the basic three-month plan, yet I was charged almost...
For the time being, our platform integrates many WordPress plug-ins that allow for more flexibility. Here’s a link to some of the most commonly used plug-ins. Please feel free tocontactus if you need any help. Role-Play Scenario #9: When a Customer Violates Your Terms of Service ...
Meanwhile, when youstart a referral program, you encourage your biggest fans to share your product or service with friends. Then you issue rewards when those referrals make a purchase. Still trying to decide? This guide toreferral vs. loyalty programscould help!
(player, subscriber, user, etc.) ceases his or her relationship with a company. Online businesses typically treat a customer as churned once a particular amount of time has elapsed since the customer’s last interaction with the site or service. The full cost of churn includes both lost ...
Their app is incredibly easy to use, and their customer service team are the best CS team I've ever had to deal with. They reply super fast and have always resolved any of my issues, and have always given me competitive prices that I cannot turn down. I will continue using them and...